Tips that teachers must master when communicating with parents
Time:2025-12-17
Source:Artstep
Tips that teachers must master when communicating with parents
----Basic operation guide for communicating with parents
As a teacher, communication skills and teaching abilities are equally important. Parents' temperaments, demands, and ways of dealing with people vary greatly. Therefore, in the process of communicating with parents, it is necessary to pay attention to the application of skills. Effective communication is one that can both reflect the problem and gain the trust of parents.
1、 Adhere to the principle of communication and exchange
We must adhere to the principle of "everything starts from helping students grow and helping parents solve problems" when communicating with parents. In this way, parents are more likely to cooperate with teachers in educating together.
2、 Learn to manage your emotions
Dealing with emotions beforehand and things afterwards, if emotions are not handled well, things will get worse. When a teacher encounters something that troubles their students, they tend to get emotional. In this situation, it is necessary to first deal with emotions and then solve problems.
Before communicating with parents, it is important to think carefully about whether I am here to solve problems or to vent emotions. To get things done well, one must first deal with emotions in order to objectively and fairly view a person or thing, otherwise there will be many erroneous judgments. Many problems are actually not big, but as long as emotions are brought into communication, things can become bigger and more difficult, and communication will encounter obstacles.
3、 Master the principles of communication and exchange
1）. Point to point, face-to-face
All communication with parents must be point-to-point and face-to-face. You can use your mobile phone for point-to-point communication, and if necessary, you can also visit your home or invite parents to the school for face-to-face communication.
2）. Respect more and be less assertive
Effective communication begins with sufficient respect, and teachers must respect students and parents from the bottom of their hearts in order to have effective communication. In the eyes of teachers, regardless of how students and parents are treated, they should be treated sincerely and have an equal relationship with each other, with more respect.
3）. Praise more and criticize less
If a teacher says that a child is worthless, most parents cannot accept it. Therefore, in the process of communicating with parents, it is necessary to first praise and then reflect individual problems of students in a gentle way. It is important to remember that when praising children, it must be sincere, whether it is facial expressions, eye contact, tone of speech, etc., to make students and parents feel that the teacher likes and approves of the child.
4). When talking about shortcomings, be gentle and tactful
We report students' problems to parents with the aim of making them aware of their shortcomings and cooperating with us to strengthen their education. Therefore, it is only necessary to make parents understand, there is no need to exaggerate unnecessarily. When communicating, it is better to use the phrase 'if (what) can be done, it would be even better (how good)!' which can be accepted by both parents and students.
5). Me and him, don't compare
When reflecting on students' problems, never compare them with other students who have done well. This will make students feel hurt in their hearts and also undermine their self-esteem. Over time, frequent occurrences can also cause students to lose confidence.
6). If there is scolding, it should be stopped
Many parents, due to factors such as temperament and personality, coupled with a strong sense of impatience, often loudly scold or accuse their children when they encounter problems. This not only triggers rebellion in children, but also causes personality loss in them.
7). Be cautious when encountering protective measures
Teachers cannot ignore parents who protect their children, nor can they insist on clarifying the right or wrong of things regardless of the consequences. At this point, the teacher may also give some relief to the parents who are taking care of their children. To release air for parents who protect their children, teachers need to find the right "release point". The best venting point is when students make mistakes and speak with facts.
No matter how poor other people's children are, they are still their own children. Therefore, when encountering parents who protect their children, do not force them to do anything. Instead, stand from the perspective of parents, use a questioning and advisory tone, and follow the principles of care and education to guide parents to consciously approach the teacher's perspective.
8). There are many problems, speak slowly
Many teachers like to pour out beans like bamboo tubes when reporting problems to parents, wishing to tell all the shortcomings and problems of their students to parents in one go. Although it can reflect the teacher's eagerness, this approach is really not advisable. Firstly, it will make parents suspicious.
9). There is joy to share
When students make slight progress, teachers must report the good news to parents as soon as possible. To make parents feel our sincerity and understand that we are genuinely happy for our children's progress. Let children know that as long as they do well, we will praise them in front of their parents. They can use their efforts to earn praise from teachers and rewards from parents, further stimulating students' interest and confidence in learning. There is joy to share. More can be done in this regard.
4、 Master communication skills
（1） Mastering the Four Steps of Reasonable Expression
The lowest cost of communicating with parents is to speak well. How to speak well, you can use the four step method of reasonable expression.
Step 1: Observe
Speak your observations, which should be objective facts without bias or evaluation. Many people's first words when they speak are to express their own opinions, which often come with their own evaluations. This can easily put each other in opposition and may also provoke each other's defensive feelings.
Step 2: Feel it
Objectively express your true feelings without emotions. Many people mistakenly believe that emotions cannot be expressed in communication. In fact, emotions and feelings are our softest and most sincere parts, and they themselves do not have killing power. However, many times we express our emotions with strong emotional expressions, which can cause significant damage in communication.
Step 3: Need to
Clearly and explicitly state your needs, and it must be clear and direct to the other party. What needs have not been met? This is a missing part of many conversations, because on the one hand, we assume that the other person should know our needs, and on the other hand, we are generally not accustomed to expressing our needs directly (needs are often behind emotions and feelings).
Step 4: Request
According to your needs, bravely express your requests to the other party. Request is not a command, there is politeness and respect in the request. The request must be easy to fulfill and handle, not deliberately difficult for the other party. It is best to make a positive request [what can be done], rather than a restrictive request [don't do it], as the former is easier to accept than the latter.
（2） How do parents communicate with emotions
The first step is to eliminate parents' oppositional emotions
How to eliminate parents' oppositional emotions, a key principle is to "repeat parents' viewpoints". First, let the parents speak, and let them finish speaking without interrupting them halfway. Experienced teachers will follow the parents' advice when they complain. Even if we know that the parents' complaints are unreasonable, we will not ask about the right or wrong of the matter, just follow the parents' advice and repeat their views. Never interrupt parents and rush to correct or defend themselves. If you keep correcting or defending yourself, it may make parents more emotional and make things worse.
In fact, many parents just want to vent their emotions. After letting them finish speaking, their emotions will basically calm down, which is beneficial for our future communication.
Step two, propose effective measures to solve the problem
During the process of parents speaking, teachers need to understand the situation, record some details, and then propose some solutions or effective measures to solve the problem.
It is necessary to clarify parents' thinking and eliminate opposing emotions. After eliminating the parents' oppositional emotions, he sorted out his thoughts and then put forward his own opinions or proposed his own handling methods. Generally speaking, once parents have finished speaking, their anger has basically subsided, their mood has calmed down, and the problem can be easily solved.
Objectively ex 2: Feel it
Objectively express your true feelings without emotions. Many people mistakenly believe that emotions cannot be expressed in communication. In fact, emotions and feelings are our softest and most sincere parts, and they themselves do not have killing power. However, many times we express our emotions with strong emotional expressions, which can cause significant damage in communication.
Step 3: Need to
（3） How to communicate and interact with different types of parents
For educated parents
As much as possible, reflect students' performance truthfully to parents, actively invite them to provide opinions and suggestions, listen carefully, fully recognize and adopt reasonable suggestions, and timely put forward their own opinions. Together with parents, work together to do a good job in educating students.
For doting parents
Students' strengths should be recognized first, and their good performance should be sincerely appreciated and praised before pointing out their shortcomings in a timely manner. To fully respect the emotions of parents and affirm the correctness of their love for their children, so that the other party can accept your opinions psychologically. At the same time, we should use sincere language to point out the harm of overindulgence to children's growth, patiently and enthusiastically help and persuade parents to adopt the correct way to educate their children, inspire parents to reflect their students' situations truthfully, and never hide their children's mistakes because of overindulgence.
For parents of underachieving students
Parents need to have confidence in their children. There are many reasons why children's grades are not ideal. Only by meeting and communicating more can we quickly identify the reasons and take measures to help children make progress. In the eyes of our teachers, all children are lovely. We cannot evaluate students solely based on grades, but should try to explore their shining points.
For laissez faire parents
We should report more good news and less bad news, so that parents can recognize their children's development prospects, stimulate their love and expectations for their children, change their laissez faire attitude, and attract them to actively participate in educational activities for their children. At the same time, it is necessary to tactfully point out the impact of laissez faire on children. Living in a family lacking love is painful for children. Enhancing parents' concern and strengthening the relationship between parents and children can create a suitable environment for students' good development
For aggressive parents
We must persuade people with reason, not with eye for eye or tooth for tooth. We must remain calm and composed. The most effective way is to smile and ask him to calm down first, explain the reason, investigate and collect evidence, then analyze the cause and process of the matter, and then handle it with ease. As long as a harmonious atmosphere is maintained, any awkward or difficult situation can be easily overcome, winning the favor of parents, demonstrating one's tolerance and generosity, and ultimately eliminating misunderstandings and conflicts.