
30 service principles for training institutions, essential for campuses
Time:2025-11-06
Source:Artstep
Everyone loves high-quality service, and parents are no exception.
In the training industry, high-quality service and teaching can retain a large number of parents. Meanwhile, improving services is a relatively effortless task for the campus. As long as attention to detail is paid, it can greatly enhance the parents' experience. this
We have prepared 30 training institution service principles for everyone.
Part1
1. Specially assigned personnel for reception in suitable areas;
2. Don't bring bad emotions to parents and children;
3. Work should be meticulous, greeted with a smiling face, and warmly greeted;
4. Different parents have different communication skills;
5. Cleverly identify parents' needs and communicate based on their needs;
6. Teach students according to their aptitude and communicate point-to-point;
7. Timely display of campus teaching achievements;
8. Sending study reports on time;
9. Post class reviews are important, and learning feedback is crucial;
Part2
10. Classify and organize data, making it easier to find information;
11. Review on time, categorize work, and prioritize tasks according to their importance and urgency;
12. Taking responsibility to individuals will make things more efficient;
13. Handle complaints promptly and do not evade them;
14. Treat every parent sincerely and avoid too many tricks;
15. Encourage children more and do not comment on parents and children with personal colors;
16. Timely feedback to parents on whether their children have arrived at school;
17. Communicate with parents in a timely manner about why the child is late, why they are taking leave, and other reasons;
18. After class, be sure to hand over your child to their parents;
19. Parents need to sign an electronic contract after registration to showcase the school's majors;
Part3
20. Buy insurance for children and provide parents with protection;
21. Every child should have an exclusive growth record;
22. Every child should have a scientifically targeted learning plan;
23. Teachers need to arrive at the classroom in advance for class;
24. Do not leave children alone in the classroom to avoid problems;
25. Do not wear fancy clothes, ensure that your attire and makeup are appropriate;
26. Actively prepare lessons, conduct timely teaching and research, and improve class efficiency;
27. Timely notifications should be sent to prevent parents from overlooking them;
28. Strict and approachable, strict in class and approachable after class;
29. Promise your child that you must fulfill;
30. Follow up on time to understand the child's situation.
